I never set out, in either my career or my personal life, to be a leader. It just kind of happened that way.
At Vitamix, I head up a team of three very talented communications professionals. I inherited one and hired two, and I couldn't have been more fortunate with the mix of ability and dedication that resulted.
At home, of course, I'm theoretically the co-head of a household of seven people, though I recognize aptitude when I see it and leave many important executive decisions to Terry. My job, in those instances, is to support her. I'd like to think I do it well.
I'm also the president of the Wickliffe High School Girls Soccer Boosters. A more appropriate title would be "coordinator," because my role is largely to channel the vast energy and ideas that emanate from the three wonderful ladies who are my fellow officers.
What I have learned, in all of these situations, is that effective management starts with recognition of what you yourself do well and what you don't do well. I know my limitations. I know what I can and can't do, and I don't pretend that my talents extend any further than they actually do.
I will make suggestions and coach when I can, but if you ever find yourself reporting to me in any capacity, I promise you two things:
(1) I will not micromanage. I trust that you are a responsible adult and that you have the ability to do your job well. That's a given. I'm going to step aside and let you do that job. I expect you'll deliver fabulous results (or else I wouldn't have hired you) and keep me apprised of what's going on.
(2) I will go to bat for you every chance I get. One of my responsibilities is to take some of the slings and arrows for you. Some you'll know about, others you never will. And that's the way it should be. You don't need to be distracted by things that are beyond your control, or by people who may or may not understand what you do and how you do it. Let me run interference for you.
If I ever fail to do either of these things, or if I'm letting you down in some other aspect of our working relationship, I expect you will let me know.
And that about sums up my philosophy on leadership.
So far it has worked out. Check with me again in two decades when I'm thinking about retirement and I'll let you know the final result.
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